ggg7 Privacy Policy

This Privacy Policy applies to all personal data collected and processed by ggg7 in connection with your use of the ggg7 website at ggg7.net and all related services, including online bingo, slot games, live casino, fishing arcade games, sports betting, customer support, and any promotional programmes operated by ggg7.

This Policy applies to all registered players, prospective players who have initiated the registration process, and visitors who browse the ggg7 platform without registering. By accessing ggg7, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you must stop using the platform.

This Policy should be read alongside our Terms and Conditions, which govern the overall legal relationship between you and ggg7, and our Responsible Gaming page, which describes the player protection tools available on the platform.

For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules, ggg7 acts as the Personal Information Controller (PIC) in respect of all personal data collected through the ggg7 platform.

As the Personal Information Controller, ggg7 determines the purposes and means of processing your personal data. ggg7 operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR) and maintains full compliance with PAGCOR's data handling requirements applicable to licensed online gaming operators.

ggg7 has designated a Data Protection Officer (DPO) as required under the Data Privacy Act. The DPO is responsible for overseeing our data protection strategy and ensuring compliance with applicable privacy obligations. You may contact the DPO through the support contact details provided in Section 13 of this Policy.

ggg7 collects personal data through several channels: directly from you during registration and account use, automatically through your interaction with the platform, and from third parties such as payment processors and identity verification providers. The categories of personal data we collect are described in the table below.

ggg7 does not collect sensitive personal information — as defined under the Data Privacy Act — beyond what is strictly necessary for identity verification, fraud prevention, and regulatory compliance. Any sensitive data collected (such as government ID information) is handled with the highest level of care and access controls.

ggg7 uses your personal data only for specific, legitimate purposes that are directly related to operating the platform and fulfilling our legal obligations. Your data will not be used for any purpose incompatible with those described below:

• Account Creation and Management: To register your account, verify your identity, maintain your player profile, and manage your account settings;
• Service Delivery: To process deposits and withdrawals, credit bonuses, record game results, and provide customer support;
• Legal and Regulatory Compliance: To fulfil our obligations under PAGCOR licensing conditions, the Anti-Money Laundering Act (AMLA), the Data Privacy Act of 2012, and other applicable Philippine laws, including mandatory reporting to regulatory authorities;
• Fraud Prevention and Security: To detect, investigate, and prevent fraud, money laundering, account takeover, bonus abuse, and other prohibited conduct on the platform;
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce self-exclusion requests, apply deposit limits, and provide personalised responsible gaming interventions where appropriate;
• Platform Improvement: To analyse aggregated usage data, identify technical issues, improve platform performance, and develop new features — all in anonymised or pseudonymised form where feasible;
• Marketing Communications: To send you promotional offers, bonus notifications, and news about ggg7 games and events — only where you have provided consent or where legitimate interest applies, and always subject to your right to opt out.

ggg7 does not use your data for automated decision-making that produces legal or similarly significant effects on you without human review, except where required by fraud detection or AML compliance systems, in which case you may request human review of any such decision by contacting our support team.

Under the Data Privacy Act of 2012, ggg7 must have a valid lawful basis for each processing activity. The legal bases we rely on are as follows:

• Contractual Necessity: Processing necessary to perform our contract with you (the Terms and Conditions) — this covers account management, transaction processing, and core service delivery;
• Legal Obligation: Processing required to comply with applicable laws, including PAGCOR conditions, AMLA reporting, and KYC requirements under BSP regulations;
• Legitimate Interests: Processing for fraud prevention, platform security, and improving our services, where our legitimate interests are not overridden by your privacy rights;
• Consent: Processing for marketing communications and optional data uses, where you have given clear and informed consent. Consent may be withdrawn at any time without affecting your use of the platform.

ggg7 does not sell your personal data. We share personal data with third parties only where necessary and only to the extent required. The categories of third parties with whom we may share your data are:

• Payment Service Providers: GCash, Maya, GrabPay, BPI, BDO, Metrobank, InstaPay, and 7-Eleven CLiQQ — to process your deposits and withdrawals. These providers process your financial data under their own privacy policies and regulatory frameworks;
• Identity Verification Services: Third-party KYC providers who assist in verifying the authenticity of government-issued identification documents submitted by players;
• Game Providers: Software providers whose games are hosted on the ggg7 platform may receive anonymised session data necessary to operate the games and calculate results;
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities, where disclosure is required by law or regulatory direction;
• IT and Security Providers: Cloud hosting, cybersecurity, and fraud detection service providers who process data strictly on our behalf under contractual data processing agreements;
• Professional Advisers: Legal counsel, auditors, and compliance consultants where necessary for the operation and legal defence of our business, under strict confidentiality obligations.

All third parties with whom ggg7 shares personal data are required to maintain appropriate technical and organisational safeguards and to process your data only for the specific purposes authorised by ggg7. We do not transfer personal data outside the Philippines except where adequate data protection safeguards are in place and where required to fulfil the services described above.

ggg7 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us recognise you, maintain your session, and understand how players use the platform.

The types of cookies used by ggg7 are:

• Strictly Necessary Cookies: Essential for the platform to function — these include session authentication tokens, security cookies, and load-balancing cookies. These cannot be disabled without affecting core platform functionality;
• Functional Cookies: Remember your preferences such as language settings, game layout choices, and responsible gaming limit configurations;
• Analytics Cookies: Collect aggregated, anonymised data about how players navigate the platform, which pages they visit most, and where they encounter errors. This data helps us improve the platform;
• Marketing Cookies: Used only where you have provided consent, to personalise promotional offers and track the effectiveness of campaigns. You may opt out of marketing cookies through your browser settings or account preferences.

You can manage cookie preferences through your browser's privacy settings. Note that disabling strictly necessary cookies will prevent you from logging in and using the ggg7 platform. Disabling analytics or marketing cookies will not affect your ability to play.

ggg7 retains personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy and to comply with applicable legal, regulatory, and reporting obligations. The key retention periods applied by ggg7 are as follows:

• Account and Identity Data: Retained for a minimum of five (5) years from the date of account closure, in accordance with PAGCOR licensing requirements and the AMLA retention mandates applicable to covered persons;
• Transaction and Financial Records: Retained for a minimum of five (5) years from the date of each transaction, as required by AMLA and PAGCOR regulations;
• Customer Support Communications: Retained for three (3) years from the date of the relevant interaction to support dispute resolution and regulatory enquiries;
• Marketing Consent Records: Retained for as long as you hold an account with ggg7 plus three (3) years, to demonstrate compliance with consent requirements;
• Technical and Log Data: Typically retained for twelve (12) months for security and fraud monitoring purposes, after which it is deleted or anonymised.

Upon expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with our internal data disposal procedures. Where data is anonymised rather than deleted, the resulting anonymised data set no longer constitutes personal data and may be retained and used for analytics purposes indefinitely.

ggg7 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security programme includes:

• SSL/TLS encryption for all data in transit between your device and ggg7 servers;
• AES-256 encryption for sensitive data stored at rest, including KYC documents and financial identifiers;
• Role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent required for their specific role;
• Multi-factor authentication requirements for all internal systems that process player personal data;
• Regular penetration testing and vulnerability assessments conducted by independent cybersecurity specialists;
• Continuous fraud monitoring and anomaly detection systems that flag unusual account activity in real time;
• Staff training on data protection obligations and information security best practices, conducted at least annually.

Despite these measures, no online platform can guarantee absolute security. In the event of a personal data breach that poses a risk to your rights and freedoms, ggg7 will notify the National Privacy Commission within 72 hours of becoming aware of the breach and will inform affected players as required by the Data Privacy Act and its implementing rules.

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by ggg7. You may exercise any of these rights by contacting our support team or Data Protection Officer using the contact details in Section 13.

ggg7 will respond to all valid data subject requests within fifteen (15) business days of receipt. Where a request is complex or numerous, we may extend this period by a further fifteen (15) business days, with prior written notice to you explaining the reason for the extension. There is no fee for exercising your rights under normal circumstances.

ggg7 does not intentionally collect personal data from individuals under 21 years of age. If we become aware that personal data has been submitted by a person below 21, we will immediately suspend the associated account, delete all personal data collected, and — where required — report the matter to PAGCOR.

If you are a parent or guardian and believe your child has accessed or registered on ggg7, please contact our support team immediately. We take the protection of minors very seriously and will act promptly upon receiving such a report.

ggg7 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine law, PAGCOR regulatory requirements, or the services we offer. The most current version of this Policy will always be available on this page, with the effective date clearly noted at the top.

Where we make material changes to this Policy — such as changes that significantly affect how we use your data or your rights — we will notify registered players via email or through a prominent notice on the platform at least fourteen (14) days before the changes take effect, where practicable.

Your continued use of the ggg7 platform following the effective date of any update to this Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree with any changes, you may close your account in accordance with the procedure described in our Terms and Conditions.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ggg7 handles your personal data, please contact us through the following channels:

When submitting a data subject request, please include your registered email address and a clear description of your request to enable us to verify your identity and process your request efficiently. ggg7 may require additional verification steps before fulfilling certain requests to protect against unauthorised access to player data.

If you are not satisfied with our response to a privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the supervisory authority responsible for enforcing the Data Privacy Act of 2012. Information on how to file a complaint with the NPC is available through the NPC's official channels.